Answer 24/7
Velocity answers med spa calls while your front desk is with clients, after hours and on weekends.
Velocity / med spas & aesthetic clinics / Nationwide US
With your clients.
Still there for the next call.
We Pick Up. You Cash In.™
While your injectors and front desk are with clients, Velocity, your AI receptionist, answers 24/7, captures consult requests, takes messages and hands callers off live to your staff.
For med spas and aesthetic clinics across the United States. Velocity books consults into your calendar with a booking-enabled plan and sends a text-back on missed calls once carrier registration is complete.
EVOLVE / Velocity / Med Spa
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Example call flowVelocity / Med Spa
Managed by Evolve
A consult inquiry.
A clear next step.
Botox / filler consult inquiry
Velocity · openly AI · answers 24/7
Caller details captured
Name, number + consult request
Consult requested
Booking-enabled plan · your rules
Answer
Capture
Book
Illustrative interface · sample content
Not live client activity
Calls. Texts. Booking.
Help the caller.
Stay with the client.
Med spas and aesthetic clinics miss calls while the front desk is checking clients in or helping the person in front of them. Velocity gives callers a next step while staff stay focused on clients.
Text back missed callers
Missed callers can receive an instant text-back once caller text-back is enabled after carrier registration.
Capture consult requests
With a booking-enabled plan, Velocity books consults into your calendar using your office hours, availability and scheduling rules.
Existing Velocity plans
The right fit.
A clear price.
Every plan is month to month with no contract, set up and tested by our team. Compare the included minutes and features below.
Missed-Call Catcher
$24.99/month + $30 one-time setup
Every missed call gets an instant text back and you get a lead alert. 40 minutes a month, hard cap: no overage, no surprise bills.
Answer Starter
$149/month + $99 one-time setup.
- 24/7 call answering, nights and weekends
- Spam and prank-call filter
- Call summaries, message taking and live handoff to you
- 150 minutes a month included, then $0.45 a minute; calls are never cut off.
Answer Pro
$297/month + $197 one-time setup.
- Everything in Starter
- Books appointments on your calendar during the call
- Emergency dispatch and after-hours rules
- 2 transfer numbers for live handoff
- 400 minutes a month included, then $0.45 a minute.
Answer + Local Growth
$597/month + $297 one-time setup.
- Everything in Answer Pro, with 600 minutes a month ($0.45 a minute after)
- Plus Map Pack Starter: Google Business Profile optimization, weekly posts, listings, review growth and a monthly ranking heat map
- More calls from Google Maps, and every one of them answered.
Multi-Location
$997/month + $497 one-time setup.
- Answer Pro features for up to 3 locations, with 3 phone numbers
- 1,500 shared minutes a month, then $0.40 a minute
- Monthly report across locations; extra locations $249/month
- Spanish line and appointment reminder texts included, switched on as each becomes available.
Multi-Location Plus
$2,497/month + $1,500 setup.
- Up to 10 locations
- 5,000 shared minutes ($0.40 a minute after)
- Custom call flows and priority support
- Monthly report across locations; extra locations $249/month
- Spanish line and appointment reminder texts included, switched on as each becomes available.
Love it or leave it: 7-day money-back guarantee. Request a refund in writing within 7 days of purchase and we refund everything, setup fee included.
Spanish Line $97/month + $197 setup · Reminders and no-show texts $97/month + $97 setup · Extra 500 minutes $149/month · Toll-free number $15/month. Ask Velocity to add one to your plan.
Prices in USD. Taxes may apply. Caller text-back and reminder texts switch on once carrier text registration is complete. Bigger than that? Talk to Velocity for volume pricing.
How it works
Your office.
Your scheduling rules.
Share the information your callers need. We set up the receptionist around your approved office information and scheduling preferences.
Share your information
Provide your office hours, appointment availability, message-taking instructions and staff handoff preferences.
Welcome each inquiry
Velocity answers from your approved information and captures caller details for follow-up.
Arrange the consult
Choose a plan with appointment booking to let callers book a consult. Your team handles conversations that need a person.
Calls into consults
A booking flow.
Built around your day.
With a booking-enabled plan, Velocity helps callers find a consult time that fits your scheduling rules.
Your office hours and availability guide the next step. Missed-call replies is enabled after carrier registration.
Velocity / Consult scheduling
Illustrative preview · sample content, not live client activity
Visits that fit your schedule.
Example onlyMon12
Tue13
Wed14
Thu15
Fri16
Example: consult request
Wednesday · 10:00 AM
Booking-enabled plan · your hours
Missed-call replies
Enabled after carrier registration
Your team stays informed
Caller details and reason for the request
Across the United States
Your front desk.
Supported around the clock.
Whether you serve one area or several locations, talk to Velocity about your call volume and appointment scheduling needs.
Velocity is openly AI. Your staff handle treatment questions and conversations requiring a person.
Straight answers
Before the next call.
Can Velocity answer after-hours med spa calls?
Yes. Velocity answers 24/7, captures caller details and handles questions using the approved office information you provide.
Which plans include appointment booking?
Answer Pro includes appointment booking. Plans that include Answer Pro features also support it.
Is this only for Florida med spas and aesthetic clinics?
No. Velocity serves med spas and aesthetic clinics across the United States.
Your next inquiry
Give every caller
a next step.
Let Velocity answer while your front desk focuses on clients.