Every call you can't pick up is potential revenue going to the next company.

Velocity is an AI assistant for plumbers. It answers every call, sorts emergencies from routine jobs, and gets the job on your schedule while you are on the roof, under the sink, or in the panel.

What Velocity does

Says it is an AI assistant, then asks: is this an emergency right now?
Safety first: if a caller mentions gas, smoke, or sparks, it tells them to leave the building and call 911. It gives no technical advice beyond that.
Emergency: collects name, callback number, address, and a short description, checks your service area, then offers a transfer to your on-call number or texts your on-call list. The caller is told someone will call back. Velocity never promises arrival times or prices you have not set.
Routine: collects name, number, address, job type, and preferred window, offers open times from your calendar, or tells the caller your team will confirm by text.
A burst pipe, active flooding, or a sewage backup are treated as emergencies by default (you can edit the list).
Answers your common questions: service area, hours, after-hours availability, trip or diagnostic fee if you supply one, financing and payment options, same-day availability
Never gives diagnoses, prices that are not on your list, or says licensed or insured unless you confirm it

What we do for your listing

Google Business Profile optimization, weekly posts, review requests and replies, service-area pages such as water heater repair in your city and drain cleaning in your city, tracking-number call counts, and a monthly heat map.

Recommended plan

Answer + Local Growth: $597/month + $297 setup. Map Pack Starter plus 24/7 AI call answering with booking (600 minutes a month, $0.45 a minute after).

Get Local Growth

Multiple locations? See Multi-Location on evolve.rocks/ai-receptionist.

Compare all plans

What we collect at setup

Service area, hours, emergency rules you define, on-call number and up to five alert recipients, job types, and calendar access by secure invite.

FAQ

Will customers know it's AI?

Yes, Velocity says so at the start of every call and can transfer to a person.

Can it dispatch a tech?

It transfers to your on-call number and texts your on-call list with the details. Your team decides who goes.

What if my calendar isn't connected?

Velocity takes the request and your team confirms the window by text.

Love it or leave it: 7-day money-back guarantee. Request a refund in writing within 7 days of purchase and we refund everything, setup fee included.