Understands. Reasons. Responds.
She follows the caller’s meaning, asks relevant questions and works through what they need.
Velocity / HVAC contractors / Nationwide US
On the job.
Still there for the next call.
Meet Velocity, your super-intelligence AI super agent and concierge. She understands the caller’s service needs, can reason through their questions and send custom HVAC quotes and equipment sample photos and videos by text and/or email.
For HVAC contractors across the United States. Capture heating, cooling and maintenance requests, text back missed callers and book service visits with a booking-enabled plan.
EVOLVE / Velocity / HVAC
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Example call flowVelocity / HVAC
Managed by Evolve
A service call.
A clear next step.
Service inquiry
Velocity · openly AI · answers 24/7
Caller details captured
Contact + service request
Service visit requested
Booking-enabled plan · your rules
Answer
Capture
Book
Illustrative interface · sample content
Not live client activity
WHY VELOCITY / INTELLIGENCE INTO ACTION
An AI super agent.
A concierge that understands.
Velocity is a sophisticated, super-intelligence AI concierge. She understands what the caller is saying, reasons through their needs and keeps the conversation moving.
Custom HVAC quotes
She can send custom HVAC quotes and equipment sample photos and videos through text and/or email.
Show it. Send it. Velocity keeps it moving.
Give callers something useful to look at after the call, delivered by text or email using your business information and materials.
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VelocityYour AI super agent / concierge
Can you send me the equipment options and a quote?
Let’s find the right information for your request.
Equipment photos & videosVisual samples to explore
Text messageEmail
Illustrative conversation and interface.
Sample content, not a live customer exchange.
Calls. Texts. Booking.
Keep the inquiry.
Keep working.
Your next caller may need a repair, maintenance or a new-system estimate. Give them a way to explain what they need while your team focuses on the job in front of them.
Answer 24/7
Velocity answers service and estimate inquiries while your technicians are on the job, after hours and on weekends.
Text back missed callers
Missed callers can receive an instant text-back once caller text-back is enabled after carrier registration.
Book service visits
With a booking-enabled plan, Velocity books visits on your calendar using your service area, hours and scheduling rules.
Existing Velocity plans
The right fit.
A clear price.
Every plan is month to month with no contract, set up and tested by our team. Compare the included minutes and features below.
Missed-Call Catcher
$24.99/month + $30 one-time setup
Every missed call gets an instant text back and you get a lead alert. 40 minutes a month, hard cap: no overage, no surprise bills.
Answer Starter
$149/month + $99 one-time setup.
- 24/7 call answering, nights and weekends
- Spam and prank-call filter
- Call summaries, message taking and live handoff to you
- 150 minutes a month included, then $0.45 a minute; calls are never cut off.
Answer Pro
$297/month + $197 one-time setup.
- Everything in Starter
- Books appointments on your calendar during the call
- Emergency dispatch and after-hours rules
- 2 transfer numbers for live handoff
- 400 minutes a month included, then $0.45 a minute.
Answer + Local Growth
$597/month + $297 one-time setup.
- Everything in Answer Pro, with 600 minutes a month ($0.45 a minute after)
- Plus Map Pack Starter: Google Business Profile optimization, weekly posts, listings, review growth and a monthly ranking heat map
- More calls from Google Maps, and every one of them answered.
Multi-Location
$997/month + $497 one-time setup.
- Answer Pro features for up to 3 locations, with 3 phone numbers
- 1,500 shared minutes a month, then $0.40 a minute
- Monthly report across locations; extra locations $249/month
- Spanish line and appointment reminder texts included, switched on as each becomes available.
Multi-Location Plus
$2,497/month + $1,500 setup.
- Up to 10 locations
- 5,000 shared minutes ($0.40 a minute after)
- Custom call flows and priority support
- Monthly report across locations; extra locations $249/month
- Spanish line and appointment reminder texts included, switched on as each becomes available.
Love it or leave it: 7-day money-back guarantee. Request a refund in writing within 7 days of purchase and we refund everything, setup fee included.
Spanish Line $97/month + $197 setup · Reminders and no-show texts $97/month + $97 setup · Extra 500 minutes $149/month · Toll-free number $15/month. Ask Velocity to add one to your plan.
Prices in USD. Taxes may apply. Caller text-back and reminder texts switch on once carrier text registration is complete. Bigger than that? Talk to Velocity for volume pricing.
How it works
Your business.
Your service rules.
Share the information your callers need. We set up the receptionist around your approved services and scheduling preferences.
Share your information
Provide your service area, hours, visit availability and contact preferences.
Welcome each inquiry
Velocity answers from your approved information and captures caller details for follow-up.
Arrange the visit
Choose a plan with appointment booking to let callers book a service visit. Your team handles conversations that need a person.
Calls into service visits
A booking flow.
Built around your day.
With a booking-enabled plan, Velocity helps callers find a service visit that fits your scheduling rules.
Your service area, hours and availability guide the next step. Missed-call replies is enabled after carrier registration.
Velocity / Service scheduling
Illustrative preview · sample content, not live client activity
Visits that fit your schedule.
Example onlyMon12
Tue13
Wed14
Thu15
Fri16
Example: service visit
Wednesday · 10:00 AM
Within your approved service area
Missed-call replies
Enabled after carrier registration
Your team stays informed
Caller details and reason for the request
Across the United States
Local service.
Nationwide support.
Whether you serve one area or several locations, talk to Velocity about your call volume and service scheduling needs.
Velocity is openly AI. Your team stays responsible for service decisions and conversations requiring a person.
Straight answers
Before the next call.
Can Velocity answer after-hours service calls?
Yes. Velocity answers 24/7, captures caller details and handles questions using the approved service information you provide.
Which plans include service visit booking?
Answer Pro includes appointment booking. Plans that include Answer Pro features also support it.
Is this only for Florida contractors?
No. Velocity serves HVAC contractors across the United States.
Your next inquiry
Give every caller
a next step.
Let Velocity answer while your team focuses on the job.